Your privacy matters to us. This Privacy Policy explains what personal data jilifam collects, how it is used, who it may be shared with, and what rights you have as a player. We are committed to handling your information responsibly and in compliance with applicable Philippine data protection laws.
Six principles that guide how jilifam handles your personal information.
jilifam uses industry-standard SSL/TLS encryption for all data in transit and AES-256 encryption for sensitive data at rest. Your account credentials, payment details, and personal information are protected at every layer of our infrastructure.
jilifam does not sell, rent, or trade your personal data to third-party marketers. We only share your information with trusted service providers who help us operate the platform, and with regulatory bodies where legally required.
Under the Philippine Data Privacy Act of 2012 (Republic Act 10173), you have the right to access, correct, and request deletion of your personal data. jilifam provides clear channels to exercise these rights at any time.
We collect only the personal data that is necessary to provide our services, comply with legal obligations, and keep your account secure. We do not collect data beyond what is reasonably required for these purposes.
jilifam retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by Philippine law. Account data is typically retained for a minimum of five years following account closure.
When jilifam makes material changes to this Privacy Policy, we will notify registered players via email or a prominent notice on the platform before the changes take effect. You will always know what is changing and why.
1.1 This Privacy Policy describes how jilifam ("jilifam," "we," "us," "our") collects, uses, stores, and protects the personal information of players and visitors ("you," "your") who access or use the jilifam platform at jilifam.app.
1.2 jilifam is committed to protecting the privacy and security of all personal data entrusted to us. We process personal data in accordance with the Philippine Data Privacy Act of 2012 (RA 10173), its Implementing Rules and Regulations, and all other applicable data protection legislation.
1.3 This Privacy Policy should be read alongside the jilifam Terms & Conditions, which govern your use of the platform. By registering a jilifam account or using our services, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein.
1.4 If you do not agree with any part of this Privacy Policy, you should not use the jilifam platform. You may contact us at any time to withdraw your consent, subject to the limitations described in Section 11.
2.1 jilifam is the data controller responsible for the personal data collected through the jilifam platform. As data controller, jilifam determines the purposes and means of processing your personal data.
2.2 jilifam has appointed a Data Protection Officer (DPO) who is responsible for overseeing compliance with this Privacy Policy and applicable data protection laws. Contact details for the DPO are provided in Section 16.
2.3 Where jilifam engages third-party service providers to process personal data on its behalf, those providers act as data processors and are bound by contractual obligations to process data only in accordance with jilifam's instructions and applicable law.
3.1 jilifam collects the following categories of personal data:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full legal name, date of birth, nationality, government ID number | Account registration, KYC verification, age verification |
| Contact Data | Email address, Philippine mobile number, residential address | Account communication, support, regulatory compliance |
| Financial Data | GCash number, PayMaya account, bank account details (BPI, BDO, Metrobank), transaction history | Processing deposits and withdrawals, fraud prevention, AML compliance |
| Technical Data | IP address, device type, browser type, operating system, session data | Platform security, fraud detection, service improvement |
| Usage Data | Games played, bet amounts, session duration, login history | Responsible gaming monitoring, personalization, analytics |
| Communications Data | Live chat transcripts, support emails, feedback submissions | Customer support, dispute resolution, quality assurance |
| Marketing Preferences | Opt-in/opt-out status for promotional communications | Sending relevant offers and promotions where consented |
3.2 jilifam does not intentionally collect sensitive personal information (as defined under RA 10173) beyond what is strictly necessary for identity verification and regulatory compliance. Where sensitive data is collected, it is handled with additional safeguards.
4.1 jilifam collects personal data through the following means:
5.1 jilifam uses your personal data for the following purposes:
5.2 jilifam will not use your personal data for purposes incompatible with those listed above without first obtaining your consent or establishing another lawful basis .
6.1 jilifam processes your personal data on the following legal bases under RA 10173:
7.1 jilifam does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients:
7.2 All third-party processors engaged by jilifam are required to implement appropriate technical and organizational security measures and to process personal data only in accordance with jilifam's instructions.
8.1 jilifam uses cookies and similar tracking technologies to operate and improve the platform. The following types of cookies are used:
8.2 You may manage your cookie preferences through your browser settings. Disabling certain cookies may affect the functionality of the jilifam platform. Strictly necessary cookies cannot be disabled as they are required for the platform to operate.
8.3 jilifam does not use cookies to collect sensitive personal information or to track your activity on third-party websites outside of the jilifam platform.
9.1 jilifam implements appropriate technical and organizational measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:
9.2 In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, jilifam will notify the National Privacy Commission (NPC) within 72 hours of becoming aware of the breach, and will notify affected players without undue delay where required.
9.3 While jilifam takes all reasonable steps to protect your personal data, no method of transmission over the internet or electronic storage is completely secure. You are responsible for keeping your jilifam account credentials confidential and for notifying us immediately if you suspect unauthorized access to your account.
10.1 jilifam retains your personal data for as long as necessary to fulfil the purposes for which it was collected, including satisfying legal, regulatory, accounting, and reporting requirements.
10.2 The following retention periods apply as a general guide:
10.3 Where personal data is no longer required, jilifam will securely delete or anonymize it in accordance with our data disposal procedures.
11.1 Under the Philippine Data Privacy Act of 2012, you have the following rights in relation to your personal data held by jilifam:
11.2 To exercise any of these rights, please contact the jilifam Data Protection Officer using the details in Section 16. jilifam will respond to all verified requests within 30 days. We may need to verify your identity before processing your request.
11.3 Please note that certain rights are subject to limitations. For example, jilifam may be unable to delete data that it is legally required to retain, or data that is necessary to defend against a legal claim.
12.1 jilifam enforces strict age verification during the registration process. If jilifam discovers that personal data has been collected from a person under 21 years of age, it will immediately close the account, return any deposited funds to the source payment method (net of any winnings generated), and securely delete the personal data of the minor.
12.2 If you believe that a minor has registered a jilifam account, please contact our support team immediately so that we can take appropriate action.
13.1 jilifam primarily processes personal data within the Philippines. Where personal data is transferred to service providers or partners located outside the Philippines, jilifam ensures that appropriate safeguards are in place to protect your data, including contractual clauses that require the recipient to provide a level of data protection equivalent to that required under Philippine law.
13.2 By using the jilifam platform, you consent to the transfer of your personal data to countries outside the Philippines where necessary for the purposes described in this Privacy Policy, subject to the safeguards described above.
14.1 The jilifam platform may contain links to third-party websites or services. jilifam is not responsible for the privacy practices of those third parties. We encourage you to review the privacy policies of any third-party sites you visit.
14.2 This Privacy Policy applies solely to personal data collected by jilifam through the jilifam platform. It does not apply to data collected by third-party payment providers, game studios, or other external services, which are governed by their own privacy policies.
15.1 jilifam reserves the right to update this Privacy Policy at any time. When material changes are made, jilifam will notify registered players via email or a prominent notice on the platform at least 7 days before the changes take effect.
15.2 The date of the most recent revision is displayed at the top of this page. Your continued use of the jilifam platform after the effective date of any revision constitutes your acceptance of the updated Privacy Policy.
15.3 If you do not agree with the revised Privacy Policy, you must stop using the jilifam platform and may request account closure in accordance with the Terms & Conditions.
16.1 If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data, please contact the jilifam Data Protection Officer:
16.2 If you are not satisfied with jilifam's response to your data privacy concern, you have the right to lodge a complaint with the National Privacy Commission of the Philippines (NPC).
jilifam protects your privacy so you can focus on what matters — great games, fast payouts, and real fun.
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